Shipping Policy
Orders are packed and shipped Monday – Friday only. Orders placed on Saturday and Sunday and selected holidays are processed on the next business day. Shipping costs will automatically be calculated on your order depending on the order amount. We ship goods via local express courier services. When your parcel is sent out, you will get the information via email. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed until all information are verified by the buyer. 

MyeongDong Topokki can only send orders to street addresses in Malaysia. We do not deliver to P.O. Box addresses. We are only able to deliver to one address per order. If you would like to deliver to multiple addresses, please place each order separately for each unique address.

If we are experiencing a high volume of orders, there will be a significant delay in shipment of your order. Please allow additional days in transit for delivery. We currently do not ship outside Malaysia. 


Shipping Fee
Shipping charges for your order will be calculated and displayed at checkout.
Kuala Lumpur - RM15
Selangor, Perlis, Kedah, Perak, Penang, Negeri Sembilan, Melaka, Johor - Rm20
Kelantan, Pahang, Terengganu, Kuantan - RM 30
There will be STRICTLY NO REFUNDS for any shipping & handling charges.


Delivery Policy
We will ship the goods out in 3-5 days and you will get in 1-3 days depending on your postal code.


Trace Order
You will receive a Whatsapp message with your order ID once your package is shipped. Just provide your order ID in order to check the shipping status.


Damages
MyeongDong Topokki is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and let us know so that we can help you to contact the shipment carrier to file a claim.